Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This includes:

• Account information (name, email address, password)
• Organization information (company name, billing details)
• Email content and metadata sent through our platform
• Usage data and analytics
• Communications with our support team

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse

3. Data Retention

We retain email logs and delivery data according to your plan's retention period. Account information is retained for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit using TLS and at rest using AES-256 encryption.

5. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Export your data in a portable format

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@postalynk.io